Health Insurance

Your GP

Name:

Ágnes Bertók, M.D.

Office hours (MON-FRI):

9:00 - 12:00
13:00 - 15:00

Telephone:

+36 52 316 666
/ext. 23012

Address:

4032 Debrecen,
Egyetem tér 1.
(the building behind the Coordinating Center for International Education)

Map:

 After office hours:

weekdays: 1900 - 700

weekends and holidays: 1600 - 700

Phone: +36 30 19 89 392

FAQ

1. Who is my GP and how can I contact her?

Your GP is Dr. Ágnes Bertók (+36-52-316-666/ext. 23012). Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (at the ground floor of the building right behind the Coordinating Center for International Education).

 

2. If necessary, do I need a referral to the ER, or I just can go there?

Referral is not required for ER. Please note, however, that ER provides medical care for acute health problems and patients are managed on the basis of the severity of their condition. Therefore, you may wait several hours there if your condition does not require immediate help. Also, some cases are not covered by your insurance policy, therefore, the insurance company may require you to cover the cost of your treatment. It is advisable that in all cases you consult first with your GP, Dr. Ágnes Bertók (+36 (52) 316 666/ext. 23012). Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education).

 

3. Approximately how many hours do I have to wait in ER?

It depends on the actual patient burden, but it usually takes 1-6 hours.

 

4. Where is the ER located? How can I get there?

ER is located on the ground floor of the Institute of Internal Medicine Building A. Actually, this is the first building when you enter the Medical School at the main entrance (next to the Klinikák tram stop, not at the Kossuth main building). From the campus, you can reach it by foot. From the town, take the tram (line 1) and get off at the “Klinikák” stop.

 

5. What is the telephone number of the ER? Who is going to answer?

There is a direct line for international students: +36301989392, and a fellow medical student speaking both English and Hungarian will answer, from 7PM till 7AM on weekdays and from 4PM till 7AM on weekends and holidays.

 

6. Does anybody speak English in the ER?

Yes, most of the doctors speak fluent English. Also, there is a 5th year Hungarian medical student on call from 7PM till 7AM on weekdays and from 4PM till 7AM on weekends and holidays (phone number: +36301989392), who speaks English.

 

7. Should I suffer trauma (i.e. I broke my arm), do I got to the ER or Kenézy Kórház (Kenézy Hospital)?

In case of an accident or trauma, you have to seek medical help at Kenézy Hospital Trauma Center (Kenézy Gyula Kórház és Rendelőintézet Traumatológiai Osztály) at 4031 Debrecen, Bartók Béla út 2-26. If your condition requires treatment on the premises (or rescue and transportation), you can call Ambulance at 112 or 104, free of charge. In case of a minor trauma, however, you may also call your GP, Dr. Ágnes Bertók (+36-52-316-666/ext. 23012), or pay a visit to her office (4032 Debrecen, Egyetem tér 1) during her office hours (from 9AM to 12PM and from 1PM to 3PM, Mon-Fri). If necessary, she may also provide you with a referral to X-Ray imaging.

 

 

8. Is the cost of medical care covered by my insurance?

Yes. A list of conditions not covered can be found here.

 

9. I have diarrhea for one week. Can it be viral or bacterial? Do I have to go to the ER?

It can be both, however, you should consult with your GP, Dr. Ágnes Bertók (+36-52-316-666/ext. 23012). Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education). If needed, she may refer you to an infectologist.

 

10. I am having a headache for four weeks now.  Where can I schedule an appointment?

You should consult with your GP, Dr. Bertók (+36-52-316-666/ext. 23012). Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education). If needed, she may refer you to a neurologist.

 

11. I am taking birth control pills. Is it covered by my insurance? Who can prescribe it for me?

Birth control pills are not covered by your insurance, however, your GP, Dr. Ágnes Bertók can prescribe them for you. Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Phone number: +36-52-316-666/ext. 23012; office: 4032 Debrecen 4032, Egyetem tér 1.

 

12. I am taking medications for my anxiety disorder. Can I go directly to the psychiatry for follow-up?

No. First, you should schedule an appointment with your GP, Dr. Ágnes Bertók (phone number: +36-52-316-666/ext. 23012; office: 4032 Debrecen, Egyetem tér 1). She gives you a referral to the Psychiatry Clinic. From then on, they will give you the appointments for follow-up.

 

13. Are psychiatry disorder medications covered by my insurance?

Medications for pre-existing health conditions (that you used chronically before entering Debrecen University) are not covered by the insurance. If a new medication is prescribed, it will be covered.

 

14. I am four-week pregnant, and would like to have an abortion. Where should I get the appointment? How much does it cost?

Abortion is not covered by your medical insurance. You should reach your GP, Dr. Ágnes Bertók (+36-52-316-666/ext. 23012; Debrecen 4032, Egyetem tér 1.), and she will provide you with the information necessary. REOF Ltd. (which is located at the ground floor of the Theoretical Building), will calculate the expenses.

 

15. Since I am going to be at home in the summer for three months, can I suspend my insurance for that period?

Your insurance covers two full semesters per year. Therefore, you are also covered for that period, for the prepaid price. It would not make sense to suspend it.

 

16. Can I go to the ER if I think I am contagious? If not, where can I get help?

Please note that ER is for acute conditions. Therefore, you should consult with your GP, Dr. Ágnes Bertók (+36-52-316-666/ext. 23012). Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education). If needed, she may refer you to an infectologist.

 

17. I just arrived in Debrecen. Where should I start my health clearance process?

First you have to go to the Coordinating Center for International Education, and they will give you the documents and the necessary information.

 

18. I have to have my appendix removed. Is it covered by my insurance?

It is only covered when considered as an urgent intervention.

 

19. My glasses are broken. Where can I have them fixed? Is it for free?

No, this is not covered by your insurance. However, there are several stores in Debrecen where you can have them fixed.

 

20. My parents are visiting me. Are they covered my by insurance?

No, they are not covered automatically. However, for a special fee, you may buy them into you insurance plan as family members.

 

21. For three years, I have been taking medication for high blood pressure. Where can I get my prescription? Is my medication covered by my insurance plan?

For prescriptions, you should call or visit your GP, Dr. Ágnes Bertók, who will prepare the prescriptions. Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education). Medications of pre-existing health conditions are not covered by your insurance.

 

22. I am taking antidiabetic medication. Where can I get my prescription?

For prescriptions, you should call or visit your GP, Dr. Ágnes Bertók, who will prepare the prescriptions. Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education). Medications of pre-existing health conditions are not covered by your insurance.

 

23. If I miss class due to an illness, do I get a note stating the reason for missing?

You should visit your GP, Dr. Ágnes Bertók (phone: +36-52-316-666/ext. 23012; office: Debrecen 4032, Egyetem tér 1.), and she will prepare the doctor’s note. You can only get a doctor’s note if you show up at the office of Dr. Ágnes Bertók on the day or the day after you missed your class. Also, you may notify her on the phone that day, and show up for an examination as soon as possible.

 

24. In case I have to stay at home for a health problem, where do I go to get my clearance?

You should visit your GP, Dr. Ágnes Bertók (phone: +36-52-316-666/ext. 23012; office: Debrecen 4032, Egyetem tér 1.), and she will prepare the doctor’s note. You can only get a doctor’s note if you show up at the office of Dr. Ágnes Bertók on the day or the day after you missed your class. Also, you may notify her on the phone that day, and show up for an examination as soon as possible.

 

25. Should I be hospitalized for several nights, is it covered by my insurance?

Yes, but only if it is considered as an emergency situation.

 

26. Is there an upper limit in my insurance?

Your coverage limit is stated in your contract - please, check.

 

27. Are dietary supplements covered by my insurance?

No, dietary supplements are not covered by your insurance plan.

 

28. I am planning to have my vision problem corrected by LASIK/laser method. Is it covered by my insurance?

No, these vision correction interventions are not covered by your insurance plan.

 

29. Are contact lens prescriptions covered by my insurance?

No, contact lens are not covered by your insurance plan.

 

30. Are breast enhancement operations or any reconstructive surgeries covered by my insurance?

No, these procedures are not covered by your insurance plan.

 

31. I need heel pads, and maybe orthopedic shoes. Are these covered by my insurance?

No, these are not covered by your insurance plan.

 

32. Does my insurance cover the pass to any gym in Debrecen?

No, your insurance plan does not cover the fee of the pass.

 

33. I have papules all over my body. Do I have to go to the Department of Dermatology, or to the ER?

First, you should consult with your GP, Dr. Ágnes Bertók (+36-52-316-666/ext. 23012). Her office hours is from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education). If needed, she may refer you to a dermatologist.

 

34. I have had asthma for many years. Where can I get my medications? Are they covered by my insurance?

For prescriptions, you should call or visit your GP, Dr. Ágnes Bertók, who will prepare the prescriptions. Her office hours are from 9AM to 12PM and from 1PM to 3PM (Mon-Fri). Her office is located at 4032 Debrecen, Egyetem tér 1 (the building behind the Coordinating Center for International Education). Medications of pre-existing health conditions are not covered by your insurance.

 

35. If I want a general work-up without any disease, is it for free?

No, this procedure is not covered by your insurance plan.

 

36. Are blood tests covered by the insurance?

In case of acute health issues blood tests are covered by the insurance.
Control blood tests for pre-existing/chronic health conditions are not covered by the insurance.

 

37. Are there different levels of the insurance?

No. STUDIUM Health Insurance Policies and STUDIUM Travel Insurance Policies are the same for each student.

 

38. I am getting bolder every day. Is hair implantation covered by my insurance?

No, esthetic procedures are not covered by your insurance plan.

 

39. For many years, we had several unsuccessful tries for having a baby. Does our insurance pay for in vitro fertilization?

No, these procedures are not covered by your insurance plan.